Support

For help with Interview Assist AI, email:

Include your app and macOS versions, what happened, and any error reference. Don’t send sign-in codes, payment details, or confidential interview content.

Missing purchase credits?

Sign in to the app account used for the purchase. Open Setup → Account & credits and select Update credits. If they’re still missing, contact support before purchasing again.

Can’t sign in?

Check spam and use the most recent email code. Codes expire after 10 minutes. Requesting a new code replaces the previous one.

Want to delete your account?

Open Setup → Account & credits → Delete account. Contact support before deletion if you have unused purchased credits. See the privacy policy for retained records and local data.

Need a refund?

For purchases billed by Apple, request a refund at reportaproblem.apple.com. Apple determines eligibility.